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Difference between revisions of "GGUS:FAQ Responsible Units"

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{{GGUS-header|FAQ Responsible Units}}
{{GGUS-header|FAQ Responsible Units}}  
* List of FAQs  see [[:Category:FAQ Responsible Units (GGUS)]]
== Migration ==
* The FAQ about responsible units started as FAQ about support units long ago. In March 2011 a new FAQ was started inside the EGI wiki.
* The FAQs shall help the TPM to assign tickets and other responsible units to reassign tickets.
* The FAQ is searchable and public.
* The FAQ will not contain e-mail adresses or internal informations.


The fields are
*List of FAQs see [[:Category:FAQ Responsible Units (GGUS)]]
;|Unit= : Responsible Unit 2
: This is the name take from the GGUS system, please do not change.
;|E-Mail=: unused
;|Interface=: unused
;|purpose=: What is the purpose of the UNIT?
;|components=: For which components do you provide support?
;|service quality=: Which quality of service ([[FAQ_GGUS-QoS-Levels | QoS]]) will you provide?
;|assigned by=: Who will assign tickets to UNIT? This could be TPM or DMSU or ...
;|solved by=: Are tickets typically solved in UNIT or reassigned elsewhere?
;|responsible=: Who is responsible for UNIT? This could be a person or an organisation.
;|documentation= :What documentation is available on UNIT?
;|more= : What if I have questions which are not dealt with by this FAQ?
: this is optional
;|sortname= :Name of the UNIT, with first letter upper case and everything else lower case
: this helps sorting the FAQ, please do not change.


== How to change ==
== Migration  ==
* Be a member of the EGI group [[EGIWiki:ggus-authors|ggus-authors]]
* Replace the content after "="-sign in the appropriate wiki page.
* You can add missing fields, see above (or [[Template:GGUS-FAQ]])
; Old list
: until March 2011: [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS].


{{GGUS search}}
*The FAQ about responsible units started as FAQ about support units long ago. In March 2011 a new FAQ was started inside the EGI wiki.
* See also [[GGUS:FAQ]]
*The FAQs shall help the TPM to assign tickets and other responsible units to reassign tickets.
*The FAQ is searchable and public.
*The FAQ will not contain e-mail adresses or internal informations.


[[Category:FAQ Responsible Units (GGUS)|!FAQ]]
The fields are
 
;|Unit= 
:Responsible Unit 
:This is the name take from the GGUS system, please do not change.
;|E-Mail=
:unused
;|Interface=
:unused
;|purpose=
:What is the purpose of the UNIT?
;|components=
:For which components do you provide support?
;|service quality=
:Which quality of service ([[FAQ GGUS-QoS-Levels|QoS]]) will you provide?
;|assigned by=
:Who will assign tickets to UNIT? This could be TPM or DMSU or ...
;|solved by=
:Are tickets typically solved in UNIT or reassigned elsewhere?
;|responsible=
:Who is responsible for UNIT? This could be a person or an organisation.
;|documentation= 
:What documentation is available on UNIT?
;|more= 
:What if I have questions which are not dealt with by this FAQ?
:this is optional
;|sortname= 
:Name of the UNIT, with first letter upper case and everything else lower case
:this helps sorting the FAQ, please do not change.
 
== How to change  ==
 
*Be a member of the EGI group [[EGIWiki:Ggus-authors|ggus-authors]]
*Replace the content after "="-sign in the appropriate wiki page.
*You can add missing fields, see above (or [[Template:GGUS-FAQ]])
 
;Old list
:until March 2011: [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS].
 
{{GGUS search}}
 
*See also [[GGUS:FAQ]]
 
[[Category:FAQ_Responsible_Units_(GGUS)|!FAQ]]

Latest revision as of 14:08, 28 October 2019

GGUS-logo.jpg


GGUS wiki / GGUS Documentation

FAQ Responsible Units



Migration

  • The FAQ about responsible units started as FAQ about support units long ago. In March 2011 a new FAQ was started inside the EGI wiki.
  • The FAQs shall help the TPM to assign tickets and other responsible units to reassign tickets.
  • The FAQ is searchable and public.
  • The FAQ will not contain e-mail adresses or internal informations.

The fields are

|Unit= 
Responsible Unit 
This is the name take from the GGUS system, please do not change.
|E-Mail=
unused
|Interface=
unused
|purpose=
What is the purpose of the UNIT?
|components=
For which components do you provide support?
|service quality=
Which quality of service (QoS) will you provide?
|assigned by=
Who will assign tickets to UNIT? This could be TPM or DMSU or ...
|solved by=
Are tickets typically solved in UNIT or reassigned elsewhere?
|responsible=
Who is responsible for UNIT? This could be a person or an organisation.
|documentation= 
What documentation is available on UNIT?
|more= 
What if I have questions which are not dealt with by this FAQ?
this is optional
|sortname= 
Name of the UNIT, with first letter upper case and everything else lower case
this helps sorting the FAQ, please do not change.

How to change

  • Be a member of the EGI group ggus-authors
  • Replace the content after "="-sign in the appropriate wiki page.
  • You can add missing fields, see above (or Template:GGUS-FAQ)
Old list
until March 2011: FAQs about the support units connected to GGUS.

Search


Retrieved from "https://wiki.egi.eu/w/index.php?title=GGUS:FAQ_Responsible_Units&oldid=102731"