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Difference between revisions of "GGUS:EMI WN FAQ"
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'''EMI WN''' | |||
<!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=139717 --> | |||
[[Category:FAQ Former support units (GGUS)]] | |||
<!-- | |||
{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit= EMI WN | |Unit= EMI WN | ||
|Interface= H | |Interface= H | ||
|purpose= The EMI-WN support aims at dealing with incidents related to the installation and configuration of the EMI-WN. For any other specific issue related to EMI clients, tickets will be reassigned to the specific Product Team SU responsible for the affected part of the middleware. | |purpose= The EMI-WN support aims at dealing with incidents related to the installation and configuration of the EMI-WN. For any other specific issue related to EMI clients, tickets will be reassigned to the specific Product Team SU responsible for the affected part of the middleware. A ticket should be assigned to EMI-WN support when there is a problem in the installation or configuration of EMI WN. First and second level support should first debug the problem with the submitter of the ticket to detect any possible misconfiguration or misuse of the production repositories. Incidents reporting problems about the middleware installed by a EMI-WN should be directly assigned to the relevant Support Unit. | ||
|components=EMI-WN | |components=EMI-WN | ||
|service quality= [[FAQ_GGUS-QoS-Levels]] | |||
|responsible= EMI Product Team "Integration Team" is responsible for the EMI WN Support. The involved people are: | |responsible= EMI Product Team "Integration Team" is responsible for the EMI WN Support. The involved people are: | ||
* Cristina Aiftimiei | * Cristina Aiftimiei | ||
|assigned by= | |assigned by=DMSU | ||
|documentation= | |documentation= | ||
* http://www.eu-emi.eu/kebnekaise-products/-/asset_publisher/4BKc/content/emi-wn#Documentation | * http://www.eu-emi.eu/kebnekaise-products/-/asset_publisher/4BKc/content/emi-wn#Documentation | ||
|sortname=EMI wn | |sortname=EMI wn | ||
}} | }} | ||
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Latest revision as of 16:46, 7 March 2019
EMI WN