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Difference between revisions of "GGUS:EMI Testbeds FAQ"
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|Unit= EMI Testbeds | |Unit= EMI Testbeds | ||
|Interface= H | |Interface= H | ||
|Updated= | |Updated= 2011-03-30 | ||
|purpose= The European Middleware Initiative is developing unified middleware components whose functionality and expected behaviour need to be certified before being officially released. EMI Testbed is the distributed HW infrastructure deploying EMI project middleware products (production and release candidate versions for considered releases and platforms) for EMI project continuous integration and testing operations. | |purpose= The European Middleware Initiative is developing unified middleware components whose functionality and expected behaviour need to be certified before being officially released. EMI Testbed is the distributed HW infrastructure deploying EMI project middleware products (production and release candidate versions for considered releases and platforms) for EMI project continuous integration and testing operations. | ||
This support unit is then committed to take in charge all support requests regarding EMI Testbed usage problems, setup and additional configuration needs. Expected Users for this SU are: EMI Product Team members, Developers, EMI product users willing to participate to EMI products integration testing operations. | This support unit is then committed to take in charge all support requests regarding EMI Testbed usage problems, setup and additional configuration needs. Expected Users for this SU are: EMI Product Team members, Developers, EMI product users willing to participate to EMI products integration testing operations. | ||
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|documentation= The [https://twiki.cern.ch/twiki/bin/view/EMI/TestBed EMI Testbed wiki documentation] describing EMI Testbeds organization, infrastructure description and use cases examples. | |documentation= The [https://twiki.cern.ch/twiki/bin/view/EMI/TestBed EMI Testbed wiki documentation] describing EMI Testbeds organization, infrastructure description and use cases examples. | ||
}} | }} | ||
Revision as of 13:06, 30 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EMI Testbeds SUPPORT UNIT
- Responsible Unit
- EMI Testbeds
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EMI Testbeds Support?
The European Middleware Initiative is developing unified middleware components whose functionality and expected behaviour need to be certified before being officially released. EMI Testbed is the distributed HW infrastructure deploying EMI project middleware products (production and release candidate versions for considered releases and platforms) for EMI project continuous integration and testing operations. This support unit is then committed to take in charge all support requests regarding EMI Testbed usage problems, setup and additional configuration needs. Expected Users for this SU are: EMI Product Team members, Developers, EMI product users willing to participate to EMI products integration testing operations.
For which components does EMI Testbeds provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to EMI Testbeds Support?
Since developers are the main expected users for this SU, either they can assign the tkt directly to the SU or it gets forwarded from NGI helpdesks, TPM, the EGI Deployed Middleware Support Unit (DMSU), or VRC helpdesks.
Are tickets typically solved in EMI Testbeds Support or reassigned elsewhere?
unknown
Who is responsible for EMI Testbeds Support?
Danilo Dongiovanni, INFN-CNAF
What documentation is available on EMI Testbeds Support?
The EMI Testbed wiki documentation describing EMI Testbeds organization, infrastructure description and use cases examples.
What is the usual "Type of Issue" for the tickets of EMI Testbeds?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EMI Testbeds team.
Search
- Please use this link to search inside the GGUS FAQ