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GGUS:EMI Common FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR EMI Common SUPPORT UNIT

Responsible Unit
EMI Common
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the EMI Common Support?

For which components does EMI Common provide support?

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to EMI Common Support?

Are tickets typically solved in EMI Common Support or reassigned elsewhere?

Who is responsible for EMI Common Support?

What documentation is available on EMI Common Support?

What is the usual "Type of Issue" for the tickets of EMI Common?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the EMI Common team.

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