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Difference between revisions of "GGUS:EMI Common Data Library FAQ"
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|purpose= | |purpose= To provide 3rd level support for the EMI Common Data Library | ||
|components= | |components= libarcdata2, GFAL2, GFAL2 transfer plugins | ||
|responsible= | |responsible= The ARC Clients and gLite Data Management product teams (in EMI) are responsible for libarcdata2 and GFAL2 | ||
|assigned by= | |assigned by= TPM | ||
|solved by= Solved in EMI Common Data Library development support | |||
|solved by= | |documentation= https://svnweb.cern.ch/trac/lcgutil/wiki/gfal2 (and more to come) | ||
|documentation= | |||
|sortname=EMI common data library | |sortname=EMI common data library | ||
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Revision as of 11:44, 20 June 2012
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EMI Common Data Library SUPPORT UNIT
- Responsible Unit
- EMI Common Data Library
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EMI Common Data Library Support?
To provide 3rd level support for the EMI Common Data Library
For which components does EMI Common Data Library provide support?
libarcdata2, GFAL2, GFAL2 transfer plugins
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to EMI Common Data Library Support?
TPM
Are tickets typically solved in EMI Common Data Library Support or reassigned elsewhere?
Solved in EMI Common Data Library development support
Who is responsible for EMI Common Data Library Support?
The ARC Clients and gLite Data Management product teams (in EMI) are responsible for libarcdata2 and GFAL2
What documentation is available on EMI Common Data Library Support?
https://svnweb.cern.ch/trac/lcgutil/wiki/gfal2 (and more to come)
What is the usual "Type of Issue" for the tickets of EMI Common Data Library?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EMI Common Data Library team.
Search
- Please use this link to search inside the GGUS FAQ