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GGUS:EGI Notebooks Service FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR EGI Notebooks Service SUPPORT UNIT

Responsible Unit
EGI Notebooks Service
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the EGI Notebooks Service Support?

For which components does EGI Notebooks Service provide support?

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to EGI Notebooks Service Support?

Are tickets typically solved in EGI Notebooks Service Support or reassigned elsewhere?

Who is responsible for EGI Notebooks Service Support?

What documentation is available on EGI Notebooks Service Support?

What is the usual "Type of Issue" for the tickets of EGI Notebooks Service?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the EGI Notebooks Service team.

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