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Difference between revisions of "GGUS:EGI Notebooks Service FAQ"
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Revision as of 14:08, 13 July 2018
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Notebooks Service SUPPORT UNIT
- Responsible Unit
- EGI Notebooks Service
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI Notebooks Service Support?
For which components does EGI Notebooks Service provide support?
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to EGI Notebooks Service Support?
Are tickets typically solved in EGI Notebooks Service Support or reassigned elsewhere?
Who is responsible for EGI Notebooks Service Support?
What documentation is available on EGI Notebooks Service Support?
What is the usual "Type of Issue" for the tickets of EGI Notebooks Service?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Notebooks Service team.
Search
- Please use this link to search inside the GGUS FAQ
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