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GGUS:EGI Federated Cloud FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR EGI Federated Cloud SUPPORT UNIT

Responsible Unit
EGI Federated Cloud
Helpdesk
Template:GGUS-Helpdesk-

What is the purpose of the EGI Federated Cloud Support?

For which components does EGI Federated Cloud provide support?

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to EGI Federated Cloud Support?

Are tickets typically solved in EGI Federated Cloud Support or reassigned elsewhere?

Who is responsible for EGI Federated Cloud Support?

What documentation is available on EGI Federated Cloud Support?

What is the usual "Type of Issue" for the tickets of EGI Federated Cloud?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the EGI Federated Cloud team.

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