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GGUS:EGI Cloud Monitoring FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Cloud Monitoring SUPPORT UNIT
- Responsible Unit
- Cloud Monitoring
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Cloud Monitoring Support?
Cloud monitoring probe support and integration
For which components does Cloud Monitoring provide support?
The SU provides support for the following components and services: cloud monitoring probes, Cloud SAM instance
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to Cloud Monitoring Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in Cloud Monitoring Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for Cloud Monitoring Support?
Federated Cloud Task Force
What documentation is available on Cloud Monitoring Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario5
What is the usual "Type of Issue" for the tickets of Cloud Monitoring?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Cloud Monitoring team.
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