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Difference between revisions of "GGUS:EGI Cloud Monitoring FAQ"
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{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit=Cloud Monitoring | |Unit=EGI Cloud Monitoring | ||
|Interface= H | |Interface= H | ||
|purpose= Cloud monitoring probe support and integration | |purpose= Cloud monitoring probe support and integration | ||
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|responsible= Federated Cloud Task Force | |responsible= Federated Cloud Task Force | ||
|documentation= https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario5 | |documentation= https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario5 | ||
|sortname=Cloud monitoring | |sortname=EGI Cloud monitoring | ||
}} | }} | ||
Revision as of 10:00, 10 December 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Cloud Monitoring SUPPORT UNIT
- Responsible Unit
- EGI Cloud Monitoring
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI Cloud Monitoring Support?
Cloud monitoring probe support and integration
For which components does EGI Cloud Monitoring provide support?
The SU provides support for the following components and services: cloud monitoring probes, Cloud SAM instance
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to EGI Cloud Monitoring Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in EGI Cloud Monitoring Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for EGI Cloud Monitoring Support?
Federated Cloud Task Force
What documentation is available on EGI Cloud Monitoring Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario5
What is the usual "Type of Issue" for the tickets of EGI Cloud Monitoring?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Cloud Monitoring team.
Search
- Please use this link to search inside the GGUS FAQ