Difference between revisions of "GGUS:EGI Cloud Information Discovery FAQ"
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|Unit=Cloud Information Discovery | |Unit=Cloud Information Discovery | ||
|Interface= H | |Interface= H | ||
|purpose= | |purpose= Provide support for publishing cloud information in the information system | ||
|components= The SU provides support for the following components and services: | |components= The SU provides support for the following components and services: eu.egi.cloud-site-bdii | ||
|service quality= Medium | |service quality= Medium | ||
|assigned by= All GGUS tickets are assigned to the SU either by TPM or directly by the users. | |assigned by= All GGUS tickets are assigned to the SU either by TPM or directly by the users. |
Revision as of 11:23, 25 September 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Cloud Information Discovery SUPPORT UNIT
- Responsible Unit
- Cloud Information Discovery
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Cloud Information Discovery Support?
Provide support for publishing cloud information in the information system
For which components does Cloud Information Discovery provide support?
The SU provides support for the following components and services: eu.egi.cloud-site-bdii
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to Cloud Information Discovery Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in Cloud Information Discovery Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for Cloud Information Discovery Support?
Federated Cloud Task Force
What documentation is available on Cloud Information Discovery Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario3
What is the usual "Type of Issue" for the tickets of Cloud Information Discovery?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Cloud Information Discovery team.
Search
- Please use this link to search inside the GGUS FAQ