GGUS:EGI Cloud Federated AAI FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Cloud Federated AAI SUPPORT UNIT

Responsible Unit
Cloud Federated AAI
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Cloud Federated AAI Support?

[to be provided]

For which components does Cloud Federated AAI provide support?

The SU provides support for the following components and services: [to be provided]

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to Cloud Federated AAI Support?

All GGUS tickets are assigned to the SU either by TPM or directly by the users.

Are tickets typically solved in Cloud Federated AAI Support or reassigned elsewhere?

Tickets are typically solved in this unit.

Who is responsible for Cloud Federated AAI Support?

Federated Cloud Task Force

What documentation is available on Cloud Federated AAI Support?

https://wiki.egi.eu/wiki/Fedcloud-tf

What is the usual "Type of Issue" for the tickets of Cloud Federated AAI?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Cloud Federated AAI team.

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