GGUS:EGI Cloud Federated AAI FAQ

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FAQ FOR EGI Cloud Federated AAI SUPPORT UNIT

Responsible Unit
EGI Cloud Federated AAI
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the EGI Cloud Federated AAI Support?

To collect requirements and use cases from the cloud provider and user community for future fedAAI integrations

For which components does EGI Cloud Federated AAI provide support?

N/A

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to EGI Cloud Federated AAI Support?

All GGUS tickets are assigned to the SU either by TPM or directly by the users.

Are tickets typically solved in EGI Cloud Federated AAI Support or reassigned elsewhere?

Tickets are typically solved in this unit.

Who is responsible for EGI Cloud Federated AAI Support?

Federated Cloud Task Force

What documentation is available on EGI Cloud Federated AAI Support?

https://wiki.egi.eu/wiki/Fedcloud-tf

What is the usual "Type of Issue" for the tickets of EGI Cloud Federated AAI?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the EGI Cloud Federated AAI team.

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