Difference between revisions of "GGUS:EGI Cloud Brokering FAQ"
m (moved GGUS:Cloud Brokering FAQ to GGUS:EGI Cloud Brokering FAQ: Adding EGI prefix to SU name) |
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{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit=Cloud Brokering | |Unit=EGI Cloud Brokering | ||
|Interface= H | |Interface= H | ||
|purpose= Monitoring the development and deployment of solutions for brokering and common interface consolidation. These should allow users to both abstract the fedcloud infrastructure and pinpoint concrete virtual resources. | |purpose= Monitoring the development and deployment of solutions for brokering and common interface consolidation. These should allow users to both abstract the fedcloud infrastructure and pinpoint concrete virtual resources. | ||
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|responsible= Federated Cloud Task Force | |responsible= Federated Cloud Task Force | ||
|documentation= https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Brokering | |documentation= https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Brokering | ||
|sortname=Cloud brokering | |sortname=EGI Cloud brokering | ||
}} | }} |
Revision as of 09:57, 10 December 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Cloud Brokering SUPPORT UNIT
- Responsible Unit
- EGI Cloud Brokering
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI Cloud Brokering Support?
Monitoring the development and deployment of solutions for brokering and common interface consolidation. These should allow users to both abstract the fedcloud infrastructure and pinpoint concrete virtual resources.
For which components does EGI Cloud Brokering provide support?
The SU provides support for the following components and services: Cloud Brokers and OCCI clients and servers.
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to EGI Cloud Brokering Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in EGI Cloud Brokering Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for EGI Cloud Brokering Support?
Federated Cloud Task Force
What documentation is available on EGI Cloud Brokering Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Brokering
What is the usual "Type of Issue" for the tickets of EGI Cloud Brokering?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Cloud Brokering team.
Search
- Please use this link to search inside the GGUS FAQ