Difference between revisions of "GGUS:EGI Cloud Accounting FAQ"
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Revision as of 08:56, 10 December 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Cloud Accounting SUPPORT UNIT
- Responsible Unit
- Cloud Accounting
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Cloud Accounting Support?
Support installation of accounting information publishers for Federated cloud providers
For which components does Cloud Accounting provide support?
The SU provides support for the following components and services: cloudacc script
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to Cloud Accounting Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in Cloud Accounting Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for Cloud Accounting Support?
Federated Cloud Task Force
What documentation is available on Cloud Accounting Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario4
What is the usual "Type of Issue" for the tickets of Cloud Accounting?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Cloud Accounting team.
Search
- Please use this link to search inside the GGUS FAQ