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Difference between revisions of "GGUS:Deployment Experts FAQ"
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|Unit= Deployment Experts | |Unit= Deployment Experts | ||
|Interface= H | |Interface= H | ||
|Updated= | |Updated= 2011-03-28 | ||
|purpose= A catch-all third-level support category for problems that do not clearly belong to any of the other second- or third-level support categories. | |purpose= A catch-all third-level support category for problems that do not clearly belong to any of the other second- or third-level support categories. | ||
|responsible=Grid deployment experts at CERN and other EGI/WLCG sites. | |responsible=Grid deployment experts at CERN and other EGI/WLCG sites. | ||
|documentation= No documentation. | |documentation= No documentation. | ||
}} | }} | ||
Revision as of 13:33, 28 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Deployment Experts SUPPORT UNIT
- Responsible Unit
- Deployment Experts
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Deployment Experts Support?
A catch-all third-level support category for problems that do not clearly belong to any of the other second- or third-level support categories.
For which components does Deployment Experts provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to Deployment Experts Support?
unknown
Are tickets typically solved in Deployment Experts Support or reassigned elsewhere?
unknown
Who is responsible for Deployment Experts Support?
Grid deployment experts at CERN and other EGI/WLCG sites.
What documentation is available on Deployment Experts Support?
No documentation.
What is the usual "Type of Issue" for the tickets of Deployment Experts?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Deployment Experts team.
Search
- Please use this link to search inside the GGUS FAQ