GGUS:Data Management Clients Development FAQ
FAQ FOR lcg_util Development SUPPORT UNIT
- Responsible Unit
- lcg_util Development
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the lcg_util Development Support?
To provide support for lcg_util and gfal
For which components does lcg_util Development provide support?
lcg_util and gfal
Which quality of service (QoS) will you provide?
Who will assign tickets to lcg_util Development Support?
LCG_Util and GFAL users and application developers.
Are tickets typically solved in lcg_util Development Support or reassigned elsewhere?
Solved in lcg_util development support.
Who is responsible for lcg_util Development Support?
The gLite Data Management product team (in EMI) is responsible for lcg_util and gfal.
What documentation is available on lcg_util Development Support?
What is the usual "Type of Issue" for the tickets of lcg_util Development?
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the lcg_util Development team.
- Please use this