Difference between revisions of "GGUS:Data Management Clients Development FAQ"

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{{GGUS-FAQ
 
{{GGUS-FAQ
|Unit= lcg_util Development
+
|Unit= Data Management Clients Development
 
|Interface= H
 
|Interface= H
|Updated= 2011-03-30
+
|purpose=  To provide 3rd level support for lcg_util and gfal
|purpose=  To provide support for lcg_util and gfal
 
 
|components=lcg_util and gfal
 
|components=lcg_util and gfal
 +
|service quality= [[FAQ_GGUS-QoS-Levels]]
 
|responsible= The gLite Data Management product team (in EMI) is responsible for lcg_util and gfal.
 
|responsible= The gLite Data Management product team (in EMI) is responsible for lcg_util and gfal.
 
|documentation= https://svnweb.cern.ch/trac/lcgutil
 
|documentation= https://svnweb.cern.ch/trac/lcgutil
|sortname=Lcg util development
+
|sortname=Data Management Clients Development
|assigned by=LCG_Util and GFAL users and application developers.
+
|assigned by=DMSU
|solved by=Solved in lcg_util development support.
+
|solved by=Solved in Data Management Clients Development support.
 +
|type of issue=Data Management
 
}}
 
}}

Latest revision as of 18:20, 20 November 2015

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Data Management Clients Development SUPPORT UNIT

Responsible Unit
Data Management Clients Development
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Data Management Clients Development Support?

To provide 3rd level support for lcg_util and gfal

For which components does Data Management Clients Development provide support?

lcg_util and gfal

Which quality of service (QoS) will you provide?

FAQ_GGUS-QoS-Levels

Who will assign tickets to Data Management Clients Development Support?

DMSU

Are tickets typically solved in Data Management Clients Development Support or reassigned elsewhere?

Solved in Data Management Clients Development support.

Who is responsible for Data Management Clients Development Support?

The gLite Data Management product team (in EMI) is responsible for lcg_util and gfal.

What documentation is available on Data Management Clients Development Support?

https://svnweb.cern.ch/trac/lcgutil

What is the usual "Type of Issue" for the tickets of Data Management Clients Development?

Data Management

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Data Management Clients Development team.

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