GGUS:Dashboard-Siteview FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk

FAQ FOR Dashboard-Siteview SUPPORT UNIT

Responsible Unit
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Dashboard-Siteview Support?

The purpose is to fix eventual problems with the application and to submit requests for new features

For which components does Dashboard-Siteview provide support?

Dashboard Siteview GridMap: A Monitoring Application for Grid VOs activities at the Sites

Which quality of service (QoS) will you provide?


Who will assign tickets to Dashboard-Siteview Support?


Are tickets typically solved in Dashboard-Siteview Support or reassigned elsewhere?


Who is responsible for Dashboard-Siteview Support?

Dashboard team

What documentation is available on Dashboard-Siteview Support?

User guide and application maintenance documentation is available at

What is the usual "Type of Issue" for the tickets of Dashboard-Siteview?



No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Dashboard-Siteview team.