Difference between revisions of "GGUS:Dashboard-Siteview FAQ"

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|Updated= 2010-01-25
 
|Updated= 2010-01-25
 
|purpose= The purpose is to fix eventual problems with the application and to submit requests for new features
 
|purpose= The purpose is to fix eventual problems with the application and to submit requests for new features
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|components=Dashboard Siteview GridMap: A Monitoring Application for Grid VOs activities at the Sites
 
|responsible=Dashboard team
 
|responsible=Dashboard team
 
|documentation= User guide and application maintenance documentation is available at https://twiki.cern.ch/twiki/bin/view/ArdaGrid/DashboardSiteviewGridMap
 
|documentation= User guide and application maintenance documentation is available at https://twiki.cern.ch/twiki/bin/view/ArdaGrid/DashboardSiteviewGridMap

Revision as of 11:40, 23 March 2011

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Dashboard-Siteview SUPPORT UNIT

Responsible Unit
Dashboard-Siteview
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Dashboard-Siteview Support?

The purpose is to fix eventual problems with the application and to submit requests for new features

For which components does Dashboard-Siteview provide support?

Dashboard Siteview GridMap: A Monitoring Application for Grid VOs activities at the Sites

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to Dashboard-Siteview Support?

unknown

Are tickets typically solved in Dashboard-Siteview Support or reassigned elsewhere?

unknown

Who is responsible for Dashboard-Siteview Support?

Dashboard team

What documentation is available on Dashboard-Siteview Support?

User guide and application maintenance documentation is available at https://twiki.cern.ch/twiki/bin/view/ArdaGrid/DashboardSiteviewGridMap

What is the usual "Type of Issue" for the tickets of Dashboard-Siteview?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Dashboard-Siteview team.

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