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Difference between revisions of "GGUS:DUS FAQ"

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{{GGUS-FAQ
* DUS was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]]: DIRECT USER SUPPORT
|Unit= DUS
[[Category:FAQ Former support units (GGUS)]]
|Interface= H
|Updated= 2008-09-09
|purpose=The purpose of the DUS Support Unit (DIRECT USER SUPPORT) is to handle tickets assigned to it through the GGUS system. These tickets can originate from a user or from operations. The DUS SU will deal with problems concerning these issues:
* End User Documentation ;
* Application Porting ;
* Application Clusters.
|sortname=Dus
}}
<!-- put the following lines above the }}
|components=For which components do you provide support?
|responsible=Who is responsible for UNIT?
|assigned by=Who will assign tickets to UNIT?
|solved by=Are tickets typically solved in UNIT or reassigned elsewhere?
|documentation= What documentation is available on UNIT?
-->

Latest revision as of 08:24, 29 June 2011

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