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Difference between revisions of "GGUS:DPM Development FAQ"
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Revision as of 19:48, 26 May 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR DPM Development SUPPORT UNIT
- Responsible Unit
- DPM Development
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the DPM Development Support?
The SU operates as a 3rd level support unit for EMI.
For which components does DPM Development provide support?
Supporting the DPM DEVELOPMENT (Disk Pool Manager) software.
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to DPM Development Support?
Tickets are usually assigned by the TPM or DMSU
Are tickets typically solved in DPM Development Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for DPM Development Support?
The gLite Data Management Product Team
What documentation is available on DPM Development Support?
What is the usual "Type of Issue" for the tickets of DPM Development?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the DPM Development team.
Search
- Please use this link to search inside the GGUS FAQ