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Difference between revisions of "GGUS:DPM Development FAQ"

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Revision as of 14:56, 23 March 2011

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR DPM Development SUPPORT UNIT

Responsible Unit
DPM Development
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the DPM Development Support?

The SU operates as a 3rd level support unit for EMI.

For which components does DPM Development provide support?

Supporting the DPM DEVELOPMENT (Disk Pool Manager) software.

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to DPM Development Support?

unknown

Are tickets typically solved in DPM Development Support or reassigned elsewhere?

unknown

Who is responsible for DPM Development Support?

hep-service-dpm @ CERN

What documentation is available on DPM Development Support?

https://svnweb.cern.ch/trac/lcgdm

What is the usual "Type of Issue" for the tickets of DPM Development?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the DPM Development team.

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