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Difference between revisions of "GGUS:DGAS FAQ"

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'''DGAS'''
<!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1440 -->
[[Category:FAQ Former support units (GGUS)]]
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{{GGUS-FAQ
{{GGUS-FAQ
|Unit= DGAS  
|Unit= DGAS  
|Interface= H
|Interface= H
|Updated= 2009-05-07
|purpose= The DGAS Support Unit represents the third level support for the DGAS service (Accounting) and is made by the product team.
|purpose= DGAS Support is the support unit for the DGAS service (Accounting)
|components=The DGAS Support unit provides support for both the sensors and server components of the DGAS accounting service.
|components=The DGAS Support unit provides support for both the sensors and server components of the DGAS accounting service.
|service quality= [[FAQ_GGUS-QoS-Levels]]
|documentation= The most updated documentation on DGAS can be found at the [http://www.to.infn.it/dgas/index.html DGAS Web Site]. At the same URL you can also find some [http://www.to.infn.it/dgas/FAQ/faq.html FAQ] and the references to contact directly the DGAS [http://www.to.infn.it/dgas/support/support.html support] people.
|documentation= The most updated documentation on DGAS can be found at the [http://www.to.infn.it/dgas/index.html DGAS Web Site]. At the same URL you can also find some [http://www.to.infn.it/dgas/FAQ/faq.html FAQ] and the references to contact directly the DGAS [http://www.to.infn.it/dgas/support/support.html support] people.
|assigned by=When requested, the DMSU is expected to assign the ticket to the DGAS support unit.
|assigned by=The DMSU will assign the tickets to the DGAS SU when necessary
|solved by=It is not expected that the tickets assigned to the DGAS support will be reassigned to some other support units.
|sortname=Dgas
|sortname=Dgas
|responsible=People responsible for the DGAS support can be reached through the mailing list: [mailto:dgas-support@to.infn.it dgas-support@to.infn.it]
}}
}}
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|responsible=Who is responsible for UNIT?
|solved by=Are tickets typically solved in UNIT or reassigned elsewhere?
-->
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Latest revision as of 14:24, 28 July 2015

DGAS

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