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GGUS:Catania Science Gateway FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Catania Science Gateway SUPPORT UNIT

Responsible Unit
Catania Science Gateway
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Catania Science Gateway Support?

For which components does Catania Science Gateway provide support?

Which quality of service (QoS) will you provide?

Who will assign tickets to Catania Science Gateway Support?

Are tickets typically solved in Catania Science Gateway Support or reassigned elsewhere?

Who is responsible for Catania Science Gateway Support?

The Catania Science Gateway development team.

What documentation is available on Catania Science Gateway Support?

Technical documentation about the CSG is available http://csgf.readthedocs.org/

What is the usual "Type of Issue" for the tickets of Catania Science Gateway?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Catania Science Gateway team.

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