GGUS:Applications on Demand (WSPGRADE/gUSE) FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WS-PGRADE/gUSE SUPPORT UNIT
- Responsible Unit
- WS-PGRADE/gUSE
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
Contents
- 1 What is the purpose of the WS-PGRADE/gUSE Support?
- 2 For which components does WS-PGRADE/gUSE provide support?
- 3 Which quality of service (QoS) will you provide?
- 4 Who will assign tickets to WS-PGRADE/gUSE Support?
- 5 Are tickets typically solved in WS-PGRADE/gUSE Support or reassigned elsewhere?
- 6 Who is responsible for WS-PGRADE/gUSE Support?
- 7 What documentation is available on WS-PGRADE/gUSE Support?
- 8 What is the usual "Type of Issue" for the tickets of WS-PGRADE/gUSE?
- 9 Comments
- 10 What if I have questions which are not dealt with by this FAQ?
- 11 Search
What is the purpose of the WS-PGRADE/gUSE Support?
For which components does WS-PGRADE/gUSE provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WS-PGRADE/gUSE Support?
Are tickets typically solved in WS-PGRADE/gUSE Support or reassigned elsewhere?
Who is responsible for WS-PGRADE/gUSE Support?
What documentation is available on WS-PGRADE/gUSE Support?
What is the usual "Type of Issue" for the tickets of WS-PGRADE/gUSE?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WS-PGRADE/gUSE team.
Search
- Please use this link to search inside the GGUS FAQ
