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GGUS:Applications on Demand (WSPGRADE/gUSE) FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WS-PGRADE/gUSE SUPPORT UNIT
- Responsible Unit
- WS-PGRADE/gUSE
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WS-PGRADE/gUSE Support?
For which components does WS-PGRADE/gUSE provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WS-PGRADE/gUSE Support?
Are tickets typically solved in WS-PGRADE/gUSE Support or reassigned elsewhere?
Who is responsible for WS-PGRADE/gUSE Support?
What documentation is available on WS-PGRADE/gUSE Support?
What is the usual "Type of Issue" for the tickets of WS-PGRADE/gUSE?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WS-PGRADE/gUSE team.
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