Difference between revisions of "GGUS:AMGA FAQ"
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Revision as of 13:53, 23 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR AMGA SUPPORT UNIT
- Responsible Unit
- AMGA
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the AMGA Support?
unknown
For which components does AMGA provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to AMGA Support?
unknown
Are tickets typically solved in AMGA Support or reassigned elsewhere?
unknown
Who is responsible for AMGA Support?
unknown
What documentation is available on AMGA Support?
unknown
What is the usual "Type of Issue" for the tickets of AMGA?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the AMGA team.
Search
- Please use this link to search inside the GGUS FAQ