Difference between revisions of "GGUS:AMGA FAQ"

From EGIWiki
Jump to: navigation, search
Line 6: Line 6:
 
|Updated=2011-03-02
 
|Updated=2011-03-02
 
|purpose=  
 
|purpose=  
|responsible=  
+
!-- |responsible= -->
 
|tickets per week=How many tickets have to be dealt with by UNIT in each week?
 
|tickets per week=How many tickets have to be dealt with by UNIT in each week?
 
|interface=How does a ticket arrive at UNIT?
 
|interface=How does a ticket arrive at UNIT?

Revision as of 17:15, 2 March 2011

GGUS-logo.jpg


GGUS wiki / GGUS Documentation


AMGA FAQ


GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR AMGA SUPPORT UNIT

Responsible Unit
AMGA
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the AMGA Support?

!--

For which components does AMGA provide support?

unknown

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to AMGA Support?

unknown

Are tickets typically solved in AMGA Support or reassigned elsewhere?

unknown

Who is responsible for AMGA Support?

-->

What documentation is available on AMGA Support?

What documentation is available on AMGA Support?

What is the usual "Type of Issue" for the tickets of AMGA?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

What if I have questions which are not dealt with by this FAQ? Please send your question by mail to support@ggus.org

Search