Difference between revisions of "GGUS-Ticket-Scope"

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* assigned to VOSupport related to VOs alice, atlas, cms, lhcb, belle or
 
* assigned to VOSupport related to VOs alice, atlas, cms, lhcb, belle or
 
* assigned to OSG Software Support, USCMS, USATLAS, USBELLE, CRIC or
 
* assigned to OSG Software Support, USCMS, USATLAS, USBELLE, CRIC or
* with issue type like CMS_
+
* with issue type like CMS_, ATLAS_
  
 
All other tickets are EGI scope.
 
All other tickets are EGI scope.

Revision as of 07:52, 11 January 2021

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GGUS wiki / GGUS Documentation


GGUS-Ticket-Scope


The GGUS ticket scope filter is available in GGUS ticket search. It offers filtering for tickets in EGI or WLCG scope. The ticket scope field is set automatically by the system based on the qualifications listed below.

WLCG scope tickets are:

  • of type TEAM or ALARM related to VOs alice, atlas, cms, lhcb, belle or
  • assigned to VOSupport related to VOs alice, atlas, cms, lhcb, belle or
  • assigned to OSG Software Support, USCMS, USATLAS, USBELLE, CRIC or
  • with issue type like CMS_, ATLAS_

All other tickets are EGI scope.