Difference between revisions of "GGUS-Ticket-Scope"

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Revision as of 16:48, 7 February 2018

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GGUS wiki / GGUS Documentation


GGUS-Ticket-Scope


The GGUS ticket scope filter is available in GGUS ticket search. It offers filtering for tickets in EGI or WLCG scope. The ticket scope field is set automatically by the system based on the qualifications listed below.

WLCG scope tickets are:

  • of type TEAM or ALARM related to VOs alice, atlas, cms, lhcb or
  • assigned to VOSupport related to VOs alice, atlas, cms, lhcb or
  • assigned to OSG(Prod) or
  • with issue type like CMS_

All other tickets are EGI scope.