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Difference between revisions of "GGUS-IssueType-Values"

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This wiki page is currently under construction!
This wiki page is currently under construction!


The drop-down list of issue types varies depending on the ticket type. Selectable values for ticket types are described below.
The drop-down list of issue types varies depending on the ticket type.


==USER tickets==
==USER tickets==
For generic user tickets selectable issue types are explained in the table below.
{| class="wikitable"
{| class="wikitable"
|-
|-
| '''Accounting'''  
| '''Issue type'''
| '''Description'''
|-
| Accounting
| ''Dummy''
| ''Dummy''
|-
|-
| '''Authorization/Authentication'''
| Authorization/Authentication
| ''Dummy''
| ''Dummy''
|-
|-
| '''COD Operations'''
| COD Operations
| ''Dummy''
| ''Dummy''
|-
|-
| '''Catalogue'''
| Catalogue
| ''Dummy''
| ''Dummy''
|-
|-
| '''Computing Services'''
| Computing Services
| ''Dummy''
| ''Dummy''
|-
|-
| '''Configuration'''
| Configuration
| ''Dummy''
| ''Dummy''
|-
|-
| '''Data Management - generic'''
| Data Management - generic
| ''Dummy''
| ''Dummy''
|-
|-
| '''Databases'''
| Databases
| ''Dummy''
| ''Dummy''
|-
|-
| '''Deployment - other'''
| Deployment - other
| ''Dummy''
| ''Dummy''
|-
|-
| '''Documentation'''
| Documentation
| ''Dummy''
| ''Dummy''
|-
|-
| '''Federated Cloud'''
| Federated Cloud
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Access'''
| File Access
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Transfer'''
| File Transfer
| ''Dummy''
| ''Dummy''
|-
|-
| '''GGUS'''
| GGUS
| ''Dummy''
| ''Dummy''
|-
|-
| '''Information System'''
| Information System
| ''Dummy''
| ''Dummy''
|-
|-
| '''Installation'''
| Installation
| ''Dummy''
| ''Dummy''
|-
|-
| '''Local Batch System'''
| Local Batch System
| ''Dummy''
| ''Dummy''
|-
|-
| '''Middleware'''
| Middleware
| ''Dummy''
| ''Dummy''
|-
|-
| '''Monitoring'''
| Monitoring
| ''Dummy''
| ''Dummy''
|-
|-
| '''Network problem'''
| Network problem
| ''Dummy''
| ''Dummy''
|-
|-
| '''Operations'''
| Operations
| ''Dummy''
| ''Dummy''
|-
|-
| '''Other'''
| Other
| ''Dummy''
| ''Dummy''
|-
|-
| '''Security'''
| Security
| ''Dummy''
| ''Dummy''
|-
|-
| '''Storage Systems'''
| Storage Systems
| ''Dummy''
| ''Dummy''
|-
|-
| '''VO Specific Software'''
| VO Specific Software
| ''Dummy''
| ''Dummy''
|-
|-
| '''Workload Management'''
| Workload Management
| ''Dummy''
| ''Dummy''
|}
|}
Line 89: Line 93:
{| class="wikitable"
{| class="wikitable"
|-
|-
| '''Databases'''  
| '''Issue type'''
| '''Description'''
|-
| Databases
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Access'''
| File Access
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Transfer'''
| File Transfer
| ''Dummy''
| ''Dummy''
|-
|-
| '''Local Batch System'''
| Local Batch System
| ''Dummy''
| ''Dummy''
|-
|-
| '''Middleware'''
| Middleware
| ''Dummy''
| ''Dummy''
|-
|-
| '''Monitoring'''
| Monitoring
| ''Dummy''
| ''Dummy''
|-
|-
| '''Network problem'''
| Network problem
| ''Dummy''
| ''Dummy''
|-
|-
| '''Other'''
| Other
| ''Dummy''
| ''Dummy''
|-
|-
| '''Storage Systems'''
| Storage Systems
| ''Dummy''
| ''Dummy''
|}
|}
Line 120: Line 127:
{| class="wikitable"
{| class="wikitable"
|-
|-
| '''Databases'''  
| '''Issue type'''
| '''Description'''
|-
| Databases
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Access'''
| File Access
| ''Dummy''
| ''Dummy''
|-
|-
| '''File Transfer'''
| File Transfer
| ''Dummy''
| ''Dummy''
|-
|-
| '''Local Batch System'''
| Local Batch System
| ''Dummy''
| ''Dummy''
|-
|-
| '''Middleware'''
| Middleware
| ''Dummy''
| ''Dummy''
|-
|-
| '''Monitoring'''
| Monitoring
| ''Dummy''
| ''Dummy''
|-
|-
| '''Network problem'''
| Network problem
| ''Dummy''
| ''Dummy''
|-
|-
| '''Other'''
| Other
| ''Dummy''
| ''Dummy''
|-
|-
| '''Storage Systems'''
| Storage Systems
| ''Dummy''
| ''Dummy''
|}
|}
Line 153: Line 163:
{| class="wikitable"
{| class="wikitable"
|-
|-
| '''CMS_CAF Operations'''  
| '''Issue type'''
| '''Description'''
|-
| CMS_CAF Operations
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_Central Workflows'''
| CMS_Central Workflows
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_Data Transfers'''
| CMS_Data Transfers
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_Facilities'''
| CMS_Facilities
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_HammerCloud'''
| CMS_HammerCloud
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_Register New CMS Site'''
| CMS_Register New CMS Site
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_SAM tests'''
| CMS_SAM tests
| ''Dummy''
| ''Dummy''
|-
|-
| '''CMS_Tier-1 Tape Families'''
| CMS_Tier-1 Tape Families
| ''Dummy''
| ''Dummy''
|}
|}

Revision as of 15:57, 9 January 2015

GGUS-logo.jpg


GGUS wiki / GGUS Documentation

GGUS-Issue Type Values


This wiki page is currently under construction!

The drop-down list of issue types varies depending on the ticket type.

USER tickets

For generic user tickets selectable issue types are explained in the table below.

Issue type Description
Accounting Dummy
Authorization/Authentication Dummy
COD Operations Dummy
Catalogue Dummy
Computing Services Dummy
Configuration Dummy
Data Management - generic Dummy
Databases Dummy
Deployment - other Dummy
Documentation Dummy
Federated Cloud Dummy
File Access Dummy
File Transfer Dummy
GGUS Dummy
Information System Dummy
Installation Dummy
Local Batch System Dummy
Middleware Dummy
Monitoring Dummy
Network problem Dummy
Operations Dummy
Other Dummy
Security Dummy
Storage Systems Dummy
VO Specific Software Dummy
Workload Management Dummy

TEAM tickets

Issue type Description
Databases Dummy
File Access Dummy
File Transfer Dummy
Local Batch System Dummy
Middleware Dummy
Monitoring Dummy
Network problem Dummy
Other Dummy
Storage Systems Dummy

ALARM tickets

Issue type Description
Databases Dummy
File Access Dummy
File Transfer Dummy
Local Batch System Dummy
Middleware Dummy
Monitoring Dummy
Network problem Dummy
Other Dummy
Storage Systems Dummy

CMS tickets

The CMS VO has an own view of GGUS system providing some specific issue types.

Issue type Description
CMS_CAF Operations Dummy
CMS_Central Workflows Dummy
CMS_Data Transfers Dummy
CMS_Facilities Dummy
CMS_HammerCloud Dummy
CMS_Register New CMS Site Dummy
CMS_SAM tests Dummy
CMS_Tier-1 Tape Families Dummy
Retrieved from "https://wiki.egi.eu/w/index.php?title=GGUS-IssueType-Values&oldid=75299"