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Difference between revisions of "GGUS"

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* [[:Category:FAQ_Interfaces_%28GGUS%29| GGUS interface documentation]]
* [[:Category:FAQ_Interfaces_%28GGUS%29| GGUS interface documentation]]
* [https://savannah.cern.ch/projects/esc GGUS Savannah shopping list]
* [https://savannah.cern.ch/projects/esc GGUS Savannah shopping list]
* [https://its.cern.ch/jira/browse/GGUS GGUS JIRA tracker]
* [https://ggus.eu/index.php?mode=release_notes GGUS ongoing work list]
* [https://ggus.eu/index.php?mode=release_notes GGUS ongoing work list]
* [[GGUS:Release_Schedule | GGUS Release Schedule]]
* [[GGUS:Release_Schedule | GGUS Release Schedule]]

Revision as of 10:24, 4 April 2014

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Tools menu: • Main page • Instructions for developers • AAI Proxy • Accounting Portal • Accounting Repository • AppDB • ARGO • GGUS • GOCDB
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GGUS

The Global Grid User Support (GGUS) system is the primary means by which users request support when they are using the grid. The GGUS system is the main support access point for the EGI project. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. There are two ways in which a user can submit at request via email or the web interface.

Release notes

Main links:

External links

Documentation

History

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