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Difference between revisions of "GGUS"

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The Global Grid User Support (GGUS) system is the primary means by which users request support when they are using the grid. The GGUS system is the main support access point for the EGI project. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. There are two ways in which a user can submit at request via email or the web interface.
The Global Grid User Support (GGUS) system is the primary means by which users request support when they are using the grid. The GGUS system is the main support access point for the EGI project. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. There are two ways in which a user can submit at request via email or the web interface.
'''[https://ggus.eu/pages/owl.php Release notes]'''


====Main links:====
====Main links:====

Revision as of 10:14, 17 February 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Tools menu: Main page Instructions for developers AAI Proxy Accounting Portal Accounting Repository AppDB ARGO GGUS GOCDB
Message brokers Licenses OTAGs Operations Portal Perun EGI Collaboration tools LToS EGI Workload Manager


GGUS

The Global Grid User Support (GGUS) system is the primary means by which users request support when they are using the grid. The GGUS system is the main support access point for the EGI project. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. There are two ways in which a user can submit at request via email or the web interface.

Release notes

Main links:

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Documentation

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