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Fedcloud-UserSupport
Main page for Operation and User Support of the EGI Federated Cloud infrastructure
Goals
This page provides information about the User Support and Operation activity of the EGI Federated Cloud infrastructure. This activity involves participants from several partners of the EGI collaboration. The group has coordination teleconferences with bi-weekly frequencies. (Agenda pages at https://indico.egi.eu/indico/categoryDisplay.py?categId=36)
The goals of the User Support and Operation activity of the EGI Federated Cloud are: 1. Monitor the status of the EGI Federated Cloud infrastructure and related user support teams 2. Provide support for the use of the infrastructure by users and use cases 3. Identify bottlenecks, issues and opportunities for improving infrastructure operations and user support services 4. Initiate new activities for improved operation and support 5. Receive and discuss new cloud services from the EGI Federated Cloud Task Force 6. Capture user requirements and feedback for the EGI Federated Cloud Task Force and other relevant partners
Meetings
Coordination meetings for all involved partners are held with bi-weekly frequency. Meeting agenda pages (with date, agenda, connection details) are available at https://indico.egi.eu/indico/categoryDisplay.py?categId=36. (Look for events titled 'Federated Cloud User Support meeting')
Actions
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Members
| Name | Role | |
| Salvatore Pinto | salvatore.pinto@egi.eu | |
| Diego Scardaci | Diego.Scardaci@egi.eu | |
| Marios Chatziangelou | mhaggel@iasa.gr | |
| David Wallom | david.wallom@oerc.ox.ac.uk | |
| Michel Drescher | michel.drescher@egi.eu | |
| Tiziana Ferrari | tiziana.ferrari@egi.eu | |
| Peter Solagna | peter.solagna@egi.eu | |
| Neasan ONeill | neasan.oneill@egi.eu | |
| Sergio Andreozzi | sergio.andreozzi@egi.eu | |
| Malgorzata Krakowian | malgorzata.krakowian@egi.eu | |
| Gonçalo Borges | goncalo@lip.pt | |
| Fabio Capannini | fabio.capannini@cnaf.infn.it | |
| Jorge Gomes | jorge@lip.pt | |
| João Martins | martinsj@lip.pt | |
| Joao Pina | jpina@lip.pt | |
| Hugo Gomes | hugo@lip.pt | |
| Ricardo Graciani Diaz | graciani@ecm.ub.es | |
| FARKAS Zoltán | zfarkas@sztaki.hu | |
| Daniele Lezzi | daniele.lezzi@bsc.es | |
| Izhar ul Hassan | izhaar@pdc.kth.se | |
| Sara Coelho | sara.coelho@egi.eu | |
| Boro Jakimovski | boro.jakimovski@finki.ukim.mk | |
| Roksana Różańska | R.Rozanska@cyfronet.pl |