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Difference between revisions of "FAQ VO Management"

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Line 65: Line 65:
* How can the VO Manager ask for GGUS support access?
* How can the VO Manager ask for GGUS support access?
* How should VO users open a GGUS ticket?
* How should VO users open a GGUS ticket?
* How can a VO Manager install VO specific software in a remote site?


== Technical Operations ==
== Technical Operations ==

Revision as of 22:14, 9 December 2010

Title VO Management Frequently Asked Questions
Document link to be determined
Last modified
Policy Group Acronym
Policy Group Name NA3.4 Technical Services - VO Services
Contact Person Goncalo Borges
Document Status DRAFT
Approved Date
Procedure Statement a concise statement of the rationale for the policy or procedure, including if appropriate, reference to external regulations, further policy discussion, etc. Summary (one paragraph) clearly stating the important policy/procedure content


_TOC_

Reference documentation


"It is not clear to the LOFAR VO manager what tasks are expected from a VO manager and what options/services are available to the VO manager. Is there a document providing guidelines on this? For example, how to retrieve and distribute information about (un)scheduled downtimes of relevant sites, what information to provide to new users about getting GGUS support, when should issues be communicated to EGI and when to the involved NGIs (lofar is a pan-european organisation that involves multiple NGIs), etcetera. "


https://twiki.cern.ch/twiki/bin/view/EGEE/VOSupport

https://twiki.cern.ch/twiki/bin/view/EGEE/VOSupportFAQ

https://twiki.cern.ch/twiki/bin/view/EGEE/VOSoftwareInstallation

https://twiki.cern.ch/twiki/bin/view/EGEE/VOSupport_VOTools

http://www.nesc.ac.uk/talks/725/EGEE%20VO%20Management_FSchaer.ppt

Frequently Asked Question

Common Operations

  • How to install a VOMS Server?
  • How to register a VO?
  • When can a VO start operation in EGI?
  • How to make changes to the VO card in the CIC Portal?
  • How to comunicate with the VO sites?
  • How to ask for a VO specific support unit in GGUS?
  • How can the VO Manager ask for GGUS support access?
  • How should VO users open a GGUS ticket?
  • How can a VO Manager install VO specific software in a remote site?

Technical Operations

  • VOMS replication

Revision history

Version Authors Date Comments
1.00 Goncalo Borges 2010-12-09 Initial draft