Difference between revisions of "FAQ GGUS-Support-Privileges"

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There are two ways getting support privileges.<br>
 
There are two ways getting support privileges.<br>
 
* Select '''yes''' from the ''Do you want to have support access?'' radio button.
 
* Select '''yes''' from the ''Do you want to have support access?'' radio button.
* Become a member of the EGI User Community '''ggus-supporters''' group. Members of this group are granted support privileges automatically if accessing GGUS via EGI SSO.
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* Become a member of the EGI User Community '''ggus-supporters''' group. Members of this group are granted support privileges automatically if accessing GGUS via EGI SSO and registered to the system.
 
== What if I have questions which are not dealt with by this FAQ? ==
 
== What if I have questions which are not dealt with by this FAQ? ==
 
Please submit a [http://www.ggus.eu/ GGUS ticket] or send your question by mail to supportatnospamggus.org.
 
Please submit a [http://www.ggus.eu/ GGUS ticket] or send your question by mail to supportatnospamggus.org.

Latest revision as of 15:41, 29 March 2019

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GGUS wiki / GGUS Documentation


GGUS-Support-Privileges


How can I get support privileges?

There are two ways getting support privileges.

  • Select yes from the Do you want to have support access? radio button.
  • Become a member of the EGI User Community ggus-supporters group. Members of this group are granted support privileges automatically if accessing GGUS via EGI SSO and registered to the system.

What if I have questions which are not dealt with by this FAQ?

Please submit a GGUS ticket or send your question by mail to supportatnospamggus.org.