FAQ GGUS-Account

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How can I manage my account data?

GGUS users should be able to manage their GGUS account data by themselves.

Information about registration and account management is collected on GGUS registration page and could be reached by clicking the "Registration" link on top of GGUS home page.

For managing the GGUS account data the user has to click the link “Find more information about your GGUS account” at the bottom of this page.

How can I update my certificate data?

Users should update their certificate data before their old certificate expires. They can navigate to the GGUS account info and update their data.

Once the old certificate has expired before updating the account data users have to use their login and password to do so.

Why do I need a login and password?

The login and password are needed in case of the certificate has expired before updating the GGUS account data with the new certificate. However, using a certificate is the preferred way for authentication.

What if I forgot my login and password?

If users forgot their login and password they have to contact GGUS team for either resetting their password or updating the certificate DN with a valid certificate.

The GGUS team could be contacted by either using the Contact link in the navigation bar of GGUS home page or by sending an email to supportatnospamggus.org.

What if I have questions which are not dealt with by this FAQ?

Please submit a GGUS ticket or send your question by mail to supportatnospamggus.org.