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| {{GGUS-header|GGUS-Account }} | | {{GGUS-header|GGUS-Account }} |
| == How can I manage my GGUS account data? == | | {{DeprecatedAndMovedTo|new_location=https://docs.egi.eu/internal/helpdesk/account-and-privileges/}} |
| GGUS users should be able to manage their GGUS account data by themselves.
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| Information about registration and account management is collected on GGUS [https://ggus.eu/?mode=register_info registration] page and could be reached by clicking the "Registration" link on top of [http://ggus.org GGUS] home page.
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| For managing the GGUS account data the user has to click the link “Check your GGUS account” at the bottom of this page.
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| == How can I update certificate data of my GGUS account? ==
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| Users should update their certificate data '''before''' their old certificate expires. They can navigate to the [https://ggus.eu/?mode=register_info registration page], click the link "Check your GGUS account" and update their data.
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| Modifying the DN field will result in an additional DN field: the old DN will be kept and the new DN will be added.
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| Subsequently the user is identified with the two DNs.
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| If the old DN is not valid anymore please just clear the DN field and save the change.
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| Once the old certificate has expired before updating the account data users can request an update via GGUS ticket against Helpdesk(GGUS) support unit.
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| == How can I add my EGI SSO persistent ID to my GGUS account data? ==
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| '''Pre-requisits: the email address of your EGI SSO account must be equal to the email address registered in GGUS!'''<br><br>
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| For adding your EGI SSO persistent ID to your account data please do the following:
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| * login to GGUS using your EGI SSO account
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| * on GGUS home click the [https://ggus.eu/?mode=register_info Registration ] link<br>
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| [[File: GGUS_EGI_AAI_1.PNG]]<br><br>
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| * click the button "Add my shibboleth id to my account" at the bottom of the yellow box.
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| == I'm member of ggus-supporters.egi.eu group. Why don't I have support privileges in GGUS? ==
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| ''''Pre-requisits: the email address of your EGI SSO account must be equal to the email address registered in GGUS!''''<br>
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| * Case 1 (user isn't registered in GGUS yet): unregistered users have to [https://ggus.eu/?mode=register register] first. On registration page you will see this text:
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| “You are member of EGI AAI CheckIn ggus supporter. You will get automatically support right for the GGUS portal once you will submit this form.“<br>
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| Support permissions will be granted automatically.
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| [[File: Account_Update_PersistentID.PNG]]<br><br>
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| Click on the "Add my ...." button.
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| * Case 2 (user already registered in GGUS with an x509 DN): You can decide to add the shibboleth id to the existing account and check the updated account
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| In case the email addresses are different you may either harmonize your email address in EGI SSO and GGUS account or create a new account using EGI SSO data.
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| == How can I contact the GGUS team? ==
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| The GGUS team could be contacted by either using the [https://ggus.eu/?mode=contact Contact] link in the navigation bar of [http://ggus.org GGUS] home page or by sending an email to supportatnospamggus.org.
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| == What if I have questions which are not dealt with by this FAQ? ==
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| Please submit a [http://www.ggus.eu/ GGUS ticket] or send your question by mail to supportatnospamggus.org.
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The wiki is deprecated and due to be decommissioned by the end of September 2022.
