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Difference between revisions of "FAQ GGUS-Account"

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Information about registration and account management is collected on GGUS [https://ggus.eu/?mode=register_info registration] page and could be reached by clicking the "Registration" link on top of [http://ggus.org GGUS] home page.
Information about registration and account management is collected on GGUS [https://ggus.eu/?mode=register_info registration] page and could be reached by clicking the "Registration" link on top of [http://ggus.org GGUS] home page.


For managing the GGUS account data the user has to click the link “Find more information about your [https://ggus.eu/pages/accountinfo.php GGUS account]” at the bottom of this page.
For managing the GGUS account data the user has to click the link “Check your GGUS account” at the bottom of this page.


== How can I update my certificate data? ==
== How can I update my certificate data? ==
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== Why do I need a login and password? ==
== Why do I need a login and password? ==
The login and password are needed in case of the certificate has expired before updating the [https://ggus.eu/pages/accountinfo.php GGUS account] data with the new certificate.
The login and password are needed in case of the certificate has expired before updating the GGUS account data with the new certificate.
However, using a certificate is the preferred way for authentication.
However, using a certificate or EGI SSO are the preferred ways for authentication.


== What if I forgot my login and password? ==
== What if I forgot my login and password? ==
If users forgot their login and password they have to contact GGUS team for either resetting their password or updating the certificate DN with a valid certificate.
If users forgot their login and password they have to contact GGUS team for either resetting their password or updating the certificate DN with a valid certificate.


The GGUS team could be contacted by either using the [https://ggus.eu/pages/contact.php Contact] link in the navigation bar of [http://ggus.org GGUS] home page or by sending an email to supportatnospamggus.org.
The GGUS team could be contacted by either using the https://ggus.eu/?mode=contact Contact] link in the navigation bar of [http://ggus.org GGUS] home page or by sending an email to supportatnospamggus.org.


== What if I have questions which are not dealt with by this FAQ? ==
== What if I have questions which are not dealt with by this FAQ? ==
Please submit a [http://www.ggus.eu/ GGUS ticket] or send your question by mail to supportatnospamggus.org.
Please submit a [http://www.ggus.eu/ GGUS ticket] or send your question by mail to supportatnospamggus.org.

Revision as of 14:43, 3 April 2014

GGUS-logo.jpg


GGUS wiki / GGUS Documentation


GGUS-Account



How can I manage my account data?

GGUS users should be able to manage their GGUS account data by themselves.

Information about registration and account management is collected on GGUS registration page and could be reached by clicking the "Registration" link on top of GGUS home page.

For managing the GGUS account data the user has to click the link “Check your GGUS account” at the bottom of this page.

How can I update my certificate data?

Users should update their certificate data before their old certificate expires. They can navigate to the GGUS account info and update their data.

Once the old certificate has expired before updating the account data users have to use their login and password to do so.

Why do I need a login and password?

The login and password are needed in case of the certificate has expired before updating the GGUS account data with the new certificate. However, using a certificate or EGI SSO are the preferred ways for authentication.

What if I forgot my login and password?

If users forgot their login and password they have to contact GGUS team for either resetting their password or updating the certificate DN with a valid certificate.

The GGUS team could be contacted by either using the https://ggus.eu/?mode=contact Contact] link in the navigation bar of GGUS home page or by sending an email to supportatnospamggus.org.

What if I have questions which are not dealt with by this FAQ?

Please submit a GGUS ticket or send your question by mail to supportatnospamggus.org.