EGI Service requests

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This page provides list of possible service requests that can be made by a user once an SLA is in place:

EGI service catalogue

Applications on Demand

Within this service an end user can request for following:

Creationg a new application profile and make it available through one of the available Science Gateways/portal

Increasing the size of the cluster created with the EC3/IM

Requesting information or an advice

Archive Storage

Within this service an end user can request for following:

Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)

Removing data

Requesting information or an advice

Cloud Compute

Within this service an end user can request for following:

Asking for endorsement of VM images into the VO image list

Requesting opening ports / special network configuration

Requesting information or an advice

Cloud Container Compute

Within this service an end user can request for following:

Requesting opening ports / special network configuration

Requesting information or an advice

Data Transfer

Within this service an end user can request for following:

Requesting information or an advice

FitSM Training

Within this service an end user can request for following:

  • Requesting information or an advice

High-Throughput Compute

Within this service an end user can request for following:

Changing configuration of a VO (certificates, authorization rules)

Updating middleware or application software to provide new features

Providing accounting/usage information

Killing processes

Updating job execution environment

Requesting information or an advice

Online Storage

Within this service an end user can request for following:

  • Requesting information or an advice

Training Infrastructure

Within this service an end user can request for following:

Endorsing VM image for the VO-wide image list used by this infrastructure

Supporting creation of custom VM image that encapsulates training environment/software

Setup of a UI with training accounts

Requesting information or an advice