EGI Service requests
This page provides list of possible service requests that can be made by a user once an SLA is in place:
EGI service catalogue
Applications on Demand
Within this service an end user can request for following:
Creationg a new application profile and make it available through one of the available Science Gateways/portal
Increasing the size of the cluster created with the EC3/IM
Requesting information or an advice
Archive Storage
Within this service an end user can request for following:
Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)
Removing data
Requesting information or an advice
Cloud Compute
Within this service an end user can request for following:
Asking for endorsement of VM images into the VO image list
Requesting opening ports / special network configuration
Requesting information or an advice
Cloud Container Compute
Within this service an end user can request for following:
Requesting opening ports / special network configuration
Requesting information or an advice
Data Transfer
Within this service an end user can request for following:
Requesting information or an advice
FitSM Training
Within this service an end user can request for following:
- Requesting information or an advice
High-Throughput Compute
Within this service an end user can request for following:
Changing configuration of a VO (certificates, authorization rules)
Updating middleware or application software to provide new features
Providing accounting/usage information
Killing processes
Updating job execution environment
Requesting information or an advice
Online Storage
Within this service an end user can request for following:
- Requesting information or an advice
Training Infrastructure
Within this service an end user can request for following:
Endorsing VM image for the VO-wide image list used by this infrastructure
Supporting creation of custom VM image that encapsulates training environment/software
Setup of a UI with training accounts
Requesting information or an advice