Difference between revisions of "EGI Service requests"
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m (Protected "EGI Service requests" ([edit=sysop] (indefinite) [move=sysop] (indefinite))) |
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== FitSM Training == | == FitSM Training == | ||
Within this service an end user can request for following:<br> | |||
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== ISO 27001 Training == | |||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> |
Revision as of 15:23, 10 April 2018
This page provides list of possible service requests that can be made by a user once an SLA is in place:
EGI service catalogue
Applications on Demand
Within this service an end user can request for following:
- Creationg a new application profile and make it available through one of the available Science Gateways/portal
- Increasing the size of the cluster created with the EC3/IM
- Requesting information or an advice
Archive Storage
Within this service an end user can request for following:
- Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)
- Removing data
- Requesting information or an advice
Cloud Compute
Within this service an end user can request for following:
- Asking for endorsement of VM images into the VO image list
- Requesting opening ports / special network configuration
- Requesting information or an advice
Cloud Container Compute
Within this service an end user can request for following:
- Requesting opening ports / special network configuration
- Requesting information or an advice
Data Transfer
Within this service an end user can request for following:
- Requesting information or an advice
FitSM Training
Within this service an end user can request for following:
- Requesting information or an advice
ISO 27001 Training
Within this service an end user can request for following:
- Requesting information or an advice
High-Throughput Compute
Within this service an end user can request for following:
- Changing configuration of a VO (certificates, authorization rules)
- Updating middleware or application software to provide new features
- Providing accounting/usage information
- Killing processes
- Updating job execution environment
- Requesting information or an advice
Online Storage
Within this service an end user can request for following:
- Requesting information or an advice
Training Infrastructure
Within this service an end user can request for following:
- Endorsing VM image for the VO-wide image list used by this infrastructure
- Supporting creation of custom VM image that encapsulates training environment/software
- Setup of a UI with training accounts
- Requesting information or an advice