Difference between revisions of "EGI Service requests"

From EGIWiki
Jump to: navigation, search
(Created page with "{{TOC_right}} This page provides list of possible service requests that can be made by a user once an SLA is in place: = EGI service catalogue = == Applications on Demand =...")
 
Line 5: Line 5:
 
= EGI service catalogue  =
 
= EGI service catalogue  =
  
== Applications on Demand ==
+
== Applications on Demand ==
  
Within this service an end user can request for following:
+
Within this service an end user can request for following:  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Creationg a new application profile and make it available through one of the available Science Gateways/portal</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Creationg a new application profile and make it available through one of the available Science Gateways/portal</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Increasing the size of the cluster created with the EC3/IM </span>
<span style="color: rgb(51,51,51);text-decoration: none;">Increasing the size of the cluster created with the EC3/IM </span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== Archive Storage ==
+
== Archive Storage ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Removing data</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Removing data</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== Cloud Compute ==
+
== Cloud Compute ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Asking for endorsement of VM images into the VO image list</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Asking for endorsement of VM images into the VO image list</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== Cloud Container Compute ==
+
== Cloud Container Compute ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== Data Transfer ==
+
== Data Transfer ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== FitSM Training ==
+
== FitSM Training ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
 
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
  
== High-Throughput Compute ==
+
== High-Throughput Compute ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Changing configuration of a VO (certificates, authorization rules)</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Changing configuration of a VO (certificates, authorization rules)</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Updating middleware or application software to provide new features</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Updating middleware or application software to provide new features</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Providing accounting/usage information</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Providing accounting/usage information</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Killing processes</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Killing processes</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Updating job execution environment</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Updating job execution environment</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
  
== Online Storage ==
+
== Online Storage ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
 
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
  
== Training Infrastructure ==
+
== Training Infrastructure ==
  
Within this service an end user can request for following:<br>
+
Within this service an end user can request for following:<br>  
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Endorsing VM image for the VO-wide image list used by this infrastructure </span>
<span style="color: rgb(0,0,0);text-decoration: none;">Endorsing VM image for the VO-wide image list used by this infrastructure </span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Supporting creation of custom VM image that encapsulates training environment/software</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Supporting creation of custom VM image that encapsulates training environment/software</span>
 
  
*
+
*<span style="color: rgb(0,0,0);text-decoration: none;">Setup of a UI with training accounts</span>
<span style="color: rgb(0,0,0);text-decoration: none;">Setup of a UI with training accounts</span>
 
  
*
+
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span>
 

Revision as of 14:28, 2 October 2017


This page provides list of possible service requests that can be made by a user once an SLA is in place:

EGI service catalogue

Applications on Demand

Within this service an end user can request for following:

  • Creationg a new application profile and make it available through one of the available Science Gateways/portal
  • Increasing the size of the cluster created with the EC3/IM
  • Requesting information or an advice

Archive Storage

Within this service an end user can request for following:

  • Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)
  • Removing data
  • Requesting information or an advice

Cloud Compute

Within this service an end user can request for following:

  • Asking for endorsement of VM images into the VO image list
  • Requesting opening ports / special network configuration
  • Requesting information or an advice

Cloud Container Compute

Within this service an end user can request for following:

  • Requesting opening ports / special network configuration
  • Requesting information or an advice

Data Transfer

Within this service an end user can request for following:

  • Requesting information or an advice

FitSM Training

Within this service an end user can request for following:

  • Requesting information or an advice

High-Throughput Compute

Within this service an end user can request for following:

  • Changing configuration of a VO (certificates, authorization rules)
  • Updating middleware or application software to provide new features
  • Providing accounting/usage information
  • Killing processes
  • Updating job execution environment
  • Requesting information or an advice

Online Storage

Within this service an end user can request for following:

  • Requesting information or an advice

Training Infrastructure

Within this service an end user can request for following:

  • Endorsing VM image for the VO-wide image list used by this infrastructure
  • Supporting creation of custom VM image that encapsulates training environment/software
  • Setup of a UI with training accounts
  • Requesting information or an advice