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Difference between revisions of "EGI Service requests"
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(Created page with "{{TOC_right}} This page provides list of possible service requests that can be made by a user once an SLA is in place: = EGI service catalogue = == Applications on Demand =...") |
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= EGI service catalogue = | = EGI service catalogue = | ||
== Applications on Demand == | == Applications on Demand == | ||
Within this service an end user can request for following: | Within this service an end user can request for following: | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Creationg a new application profile and make it available through one of the available Science Gateways/portal</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Creationg a new application profile and make it available through one of the available Science Gateways/portal</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Increasing the size of the cluster created with the EC3/IM </span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Increasing the size of the cluster created with the EC3/IM </span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== Archive Storage == | == Archive Storage == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Removing data</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Removing data</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== Cloud Compute == | == Cloud Compute == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Asking for endorsement of VM images into the VO image list</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Asking for endorsement of VM images into the VO image list</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== Cloud Container Compute == | == Cloud Container Compute == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Requesting opening ports / special network configuration</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== Data Transfer == | == Data Transfer == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== FitSM Training == | == FitSM Training == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
== High-Throughput Compute == | == High-Throughput Compute == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Changing configuration of a VO (certificates, authorization rules)</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Changing configuration of a VO (certificates, authorization rules)</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Updating middleware or application software to provide new features</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Updating middleware or application software to provide new features</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Providing accounting/usage information</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Providing accounting/usage information</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Killing processes</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Killing processes</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Updating job execution environment</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Updating job execution environment</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
== Online Storage == | == Online Storage == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
*<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
== Training Infrastructure == | == Training Infrastructure == | ||
Within this service an end user can request for following:<br> | Within this service an end user can request for following:<br> | ||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Endorsing VM image for the VO-wide image list used by this infrastructure </span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Endorsing VM image for the VO-wide image list used by this infrastructure </span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Supporting creation of custom VM image that encapsulates training environment/software</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Supporting creation of custom VM image that encapsulates training environment/software</span> | |||
* | *<span style="color: rgb(0,0,0);text-decoration: none;">Setup of a UI with training accounts</span> | ||
<span style="color: rgb(0,0,0);text-decoration: none;">Setup of a UI with training accounts</span> | |||
* | *<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | ||
<span style="color: rgb(51,51,51);text-decoration: none;">Requesting information or an advice</span> | |||
Revision as of 14:28, 2 October 2017
This page provides list of possible service requests that can be made by a user once an SLA is in place:
EGI service catalogue
Applications on Demand
Within this service an end user can request for following:
- Creationg a new application profile and make it available through one of the available Science Gateways/portal
- Increasing the size of the cluster created with the EC3/IM
- Requesting information or an advice
Archive Storage
Within this service an end user can request for following:
- Creating tape family (Some VOs use to requests the creation of tape families to optimize access to data)
- Removing data
- Requesting information or an advice
Cloud Compute
Within this service an end user can request for following:
- Asking for endorsement of VM images into the VO image list
- Requesting opening ports / special network configuration
- Requesting information or an advice
Cloud Container Compute
Within this service an end user can request for following:
- Requesting opening ports / special network configuration
- Requesting information or an advice
Data Transfer
Within this service an end user can request for following:
- Requesting information or an advice
FitSM Training
Within this service an end user can request for following:
- Requesting information or an advice
High-Throughput Compute
Within this service an end user can request for following:
- Changing configuration of a VO (certificates, authorization rules)
- Updating middleware or application software to provide new features
- Providing accounting/usage information
- Killing processes
- Updating job execution environment
- Requesting information or an advice
Online Storage
Within this service an end user can request for following:
- Requesting information or an advice
Training Infrastructure
Within this service an end user can request for following:
- Endorsing VM image for the VO-wide image list used by this infrastructure
- Supporting creation of custom VM image that encapsulates training environment/software
- Setup of a UI with training accounts
- Requesting information or an advice