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Difference between revisions of "EGI Operations Team"

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(Created page with "{{Template:Op menubar}} {{Template:GO menubar}} {{TOC_right}} <br> = Introduction = This page collects internal materials needed by EGI.eu Operations and EGI Operations Sup...")
 
(Add link to the Security Vulnerability handling manodure)
 
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= Introduction  =
= Introduction  =


This page collects internal materials needed by EGI.eu Operations and EGI Operations Support team to perform the EGI Infrastructure operations oversight activities.
This page collects internal materials needed by EGI.eu Operations team to perform the EGI Infrastructure operations oversight activities.
 
'''NOTE''': on April 30th 2016 EGI Operations Support activity stopped, all its task passed to Operations


= Contact  =
= Contact  =
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|-
|-
! Action  
! Action  
! Responsible<br>
! Procedure  
! Procedure  
! Instructions and related pages<br>
! Instructions and related pages<br>
|-
|-
| '''ROD certification'''  
| '''ROD certification'''
| OS<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC02 Operations Centre Creation]
*[https://wiki.egi.eu/wiki/PROC02 Operations Centre Creation]
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|-
|-
| '''Creation of a new NGI'''  
| '''Creation of a new NGI'''
| OS<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC02 Operations Centre Creation]
*[https://wiki.egi.eu/wiki/PROC02 Operations Centre Creation]
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|-
|-
| '''Monthly operations broadcast'''
| '''Monthly operations broadcast'''
| OS
|  
|  
|  
|  
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|-
|-
| '''Operations Centre decommission'''  
| '''Operations Centre decommission'''
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC03 Operations Centre decommissioning]
*[https://wiki.egi.eu/wiki/PROC03 Operations Centre decommissioning]
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|-
|-
| '''Setting a Nagios test to an operations test'''  
| '''Setting a Nagios test to an operations test'''  
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC06 Setting a Nagios test status to OPERATIONS]
*[https://wiki.egi.eu/wiki/PROC06 Setting a Nagios test status to OPERATIONS]
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|-
|-
| '''Operational portal dashboard issues'''  
| '''Operational portal dashboard issues'''  
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC01 EGI Infrastructure Oversight Escalation]
*[https://wiki.egi.eu/wiki/PROC01 EGI Infrastructure Oversight Escalation]
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|-
|-
| '''Availability/reliability followup procedure'''  
| '''Availability/reliability followup procedure'''
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]<br>
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]<br>
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|-
|-
| '''Unknown followup procedure'''  
| '''Unknown followup procedure'''  
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]
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|-
|-
| '''Top-level BDII followup procedure'''  
| '''Top-level BDII followup procedure'''  
| O<br>
|  
|  
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]
*[https://wiki.egi.eu/wiki/PROC04 Quality verification of monthly availability and reliability statistics]
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|-
|-
| '''ROD performance index followup procedure'''  
| '''ROD performance index followup procedure'''  
| O<br>
| <br>  
| <br>  
|  
|  
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*[[WI04 Monthly broadcast|WI04 - Monthly Operations broadcast]]  
*[[WI04 Monthly broadcast|WI04 - Monthly Operations broadcast]]  
*[[WI05 Unresponsive NGI escalation|WI05 - Escalation procedure in case of unresponsive NGI]]
*[[WI05 Unresponsive NGI escalation|WI05 - Escalation procedure in case of unresponsive NGI]]
*[[WI06_Core_services_process| Core services process]]
*[[WI06_Core_services_process|WI06 - Core services process]]
*[[WI07_Security_Vulnerability_handling|WI07 - Security Vulnerability handling]]


== Pages listing NGIs<br>  ==
== Pages listing NGIs<br>  ==

Latest revision as of 17:27, 2 May 2018

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


EGI Infrastructure Operations Oversight menu: Home • EGI.eu Operations Team • Regional Operators (ROD) 




Introduction

This page collects internal materials needed by EGI.eu Operations team to perform the EGI Infrastructure operations oversight activities.

Contact

EGI.eu Operations:

  • GGUS Support Unit:Operations
  • operations @ egi.eu

Actions

In this section are collected all work instructions containing detailed information specifying exactly what steps are to be followed to carry out an activity.

Action Procedure Instructions and related pages
ROD certification
Creation of a new NGI
Monthly operations broadcast
Operations Centre decommission
Setting a Nagios test to an operations test
Operational portal dashboard issues
Availability/reliability followup procedure
Unknown followup procedure
Top-level BDII followup procedure
ROD performance index followup procedure

Work Instructions

Pages listing NGIs

For EGI Operations: to be updated while OC creation or decommission




Resources



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