EGI DMSU
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The purpose of DMSU work is twofold: to find solution to middleware-related problems
problems which do not require changes
in code, documentation, ... (whatever is released by the TP),
and to provide thorough analysis, yielding well-specified bug report
otherwise.
DMSU also carries sufficient expertise to provide emergency fixes to middleware problems in the unlikely case the TP fails to deliver, for whatever reason.