Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

EGI Core activities:2015-bidding Long tail

From EGIWiki
Revision as of 17:38, 1 July 2015 by Psolagna (talk | contribs)
Jump to navigation Jump to search
Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


EGI Core services menu: Services PHASE I Services PHASE II Services PHASE III Bids Payments Travel procedure Performance



Go back to the EGI Core Activities Bidding page.

  • Service name: Activities and services for the long tail of science

Introduction

Small research collaboration lacking ICT resources and tools need dedicated processes and support systems to easily gain access to services and expertise provided at a European level. The EGI services for the long tail of science aim at reducing the entry barriers by streamlining activities like user management, resource allocation and SLA negotiation.

Technical description

This activity will run the processes that are implementing the resource allocation and the long tail of science platform. The processes are:

  • Resource Allocation from a EGI centrally managed resource pool of resources, and Service Level management via the support of the e-GRANT tool
  • User management for the long tail of science platform: validation of the user affiliation and user suspension when service quotas are exceeded.

Coordination

This activity is responsible for requirements gathering from user communities and EGI Participants and for the coordination of the provisioning of services and community tools by virtual research communities and EGI participants .

Support

The provisioning of expertise and technical human support via the EGI Helpdesk and the additional support channels offered by the EGI long tail of science platforms.

Service level targets

Response to incident records in GGUS within support hours: Medium (see https://wiki.egi.eu/wiki/FAQ_GGUS-PT-QoS-Levels#Medium_service)

Effort

Bids requesting a contribution of 4 Person Months/year would allow these services and activities to be addressed appropriately.