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Difference between revisions of "EGI Core activities:2013-bidding Message Broker Network"
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{{TOC_right}} | {{TOC_right}} | ||
'''Go back to the [[Core_EGI_Activities|activity list]].''' | '''Go back to the [[Core_EGI_Activities|activity list]].''' | ||
* Service name: | * Service name: Message broker network | ||
* Service category: Operations | * Service category: Operations | ||
* Service type: Coordination, operation | * Service type: Coordination, operation | ||
The | The Message Broker Network is part of the EGI Core Infrastructure Platform which is needed to support the running of tools used for the daily operations of EGI. | ||
= Introduction = | = Introduction = | ||
The message broker network is a fundamental part of the operations infrastructure ensuring message exchange for monitoring, the operations dashboard and accounting. As such it is a critical infrastructure component whose continuity and high availability configuration must be ensured. | |||
= Technical description = | = Technical description = | ||
The EGI Production Messaging Infrastructure serves as a backend infrastructure for EGI operational tools that need to use a message broking functionality (i.e. SAM infrastructure, APEL, the Operations Portal). It is a critical system and its topology needs to provide redundancy and to scale to support the message load produced by the operations tools. | |||
This service includes the following components. | This service includes the following components. | ||
== Coordination == | == Coordination == | ||
This activity is responsible of the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it. | This activity is responsible of | ||
* the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it. | |||
* requirements gathering | |||
== Support == | == Support == | ||
Support through the EGI helpdesk about | Support through the EGI helpdesk about the process of message exchange | ||
'''Support hours''': eight hours a day (9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization. | '''Support hours''': eight hours a day (9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization. | ||
| Line 25: | Line 28: | ||
* Daily running of the system | * Daily running of the system | ||
* Testing and high availability configuration | * Testing and high availability configuration | ||
* A test infrastructure to verify the impact of software upgrades on message producers and consumers | |||
* Maintenance of probes to test the functionality of the service | |||
* | |||
* | |||
= Service level targets = | = Service level targets = | ||
*Minimum availability/reliability: ..%/..% | *Minimum availability/reliability: ..%/..% | ||
*Response to incident records in GGUS within support hours: [[FAQ_GGUS-PT-QoS-Levels#Medium_service| Medium]] (see https://wiki.egi.eu/wiki/FAQ_GGUS-PT-QoS-Levels#Medium_service) | *Response to incident records in GGUS within support hours: [[FAQ_GGUS-PT-QoS-Levels#Medium_service| Medium]] (see https://wiki.egi.eu/wiki/FAQ_GGUS-PT-QoS-Levels#Medium_service) | ||
Revision as of 11:47, 3 July 2013
Go back to the activity list.
- Service name: Message broker network
- Service category: Operations
- Service type: Coordination, operation
The Message Broker Network is part of the EGI Core Infrastructure Platform which is needed to support the running of tools used for the daily operations of EGI.
Introduction
The message broker network is a fundamental part of the operations infrastructure ensuring message exchange for monitoring, the operations dashboard and accounting. As such it is a critical infrastructure component whose continuity and high availability configuration must be ensured.
Technical description
The EGI Production Messaging Infrastructure serves as a backend infrastructure for EGI operational tools that need to use a message broking functionality (i.e. SAM infrastructure, APEL, the Operations Portal). It is a critical system and its topology needs to provide redundancy and to scale to support the message load produced by the operations tools.
This service includes the following components.
Coordination
This activity is responsible of
- the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it.
- requirements gathering
Support
Support through the EGI helpdesk about the process of message exchange
Support hours: eight hours a day (9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization.
Operation
- Daily running of the system
- Testing and high availability configuration
- A test infrastructure to verify the impact of software upgrades on message producers and consumers
- Maintenance of probes to test the functionality of the service
Service level targets
- Minimum availability/reliability: ..%/..%
- Response to incident records in GGUS within support hours: Medium (see https://wiki.egi.eu/wiki/FAQ_GGUS-PT-QoS-Levels#Medium_service)