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Difference between revisions of "EGI Core activities:2013-bidding GOCDB"

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== Coordination ==
== Coordination ==
This activity is responsible of the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it.
This activity is responsible for the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it.


== Support ==
== Support ==

Revision as of 00:05, 4 July 2013


Go back to the activity list.

  • Service name: GOCDB
  • Service category: Operations
  • Service type: Coordination, operation and maintenance

GOCDB is part of the EGI Core Infrastructure Platform, which supports the daily operations of EGI.

Introduction

EGI relies on a central registry (GOCDB) to record information about different entities such as the Operations Centres, the Resource Centres, service endpoints and the contact information and roles of people responsible for operations at different levels. GOCDB is a source of information for many other operational tools, such as the broadcast tool, the Aggregated Topology Provider, the Accounting Portal, etc.

Technical description

The GOCDB front-end is hosted by a Virtual Machine providing Enterprise RedHat OS, Apache2 webserver, PHP5, and nagios/ganglia monitoring components for in-house production monitoring. This service includes the following components.

Coordination

This activity is responsible for the coordination of the system operation and upgrade activities with those partners that are in charge of operating other systems that depend on it.

Support

Support through the EGI helpdesk to users of GOCDB and to the operators of other depending systems.

Support hours: eight hours a day (for example 9-17 CE(S)T), Monday to Friday – excluding public holidays of the hosting organization.

Operation

  • Daily running of the system
  • Provisioning of a high availability configuration
  • A test infrastructure to verify interoperability and the impact of software upgrades on depending systems

Maintenance

This activity includes:

  • core refactoring, bug fixing, proactive maintenance, improvement of the system
  • coordination of software maintenance activities with other technology providers that provide software for the EGI Core Infrastructure or remote systems deployed by integrated and peer infrastructures that interoperate with the central EGI components of the system.
  • requirements gathering
  • documentation

Service level targets

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