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Difference between revisions of "EGI CSIRT:TDG/Incident-handl"
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=== Incident Handling Site Checklist === | |||
A useful [https://wiki.egi.eu/wiki/EGI_CSIRT:TDG/Site-Checklist checklist] for the main actions that should be performed by the site administrators and security teams in case of a security incident. | A useful [https://wiki.egi.eu/wiki/EGI_CSIRT:TDG/Site-Checklist checklist] for the main actions that should be performed by the site administrators and security teams in case of a security incident. | ||
=== Incident Handling with RTIR === | |||
Incidents and follow up of all the security issues handled by the EGI-CSIRT (including the security service challenges) is done in EGI using a dedicated ticketing system called [[http://bestpractical.com/rtir/ RTIR]]. End users do not have direct access to the RTIR system, but can exchange messages using e-mail. | Incidents and follow up of all the security issues handled by the EGI-CSIRT (including the security service challenges) is done in EGI using a dedicated ticketing system called [[http://bestpractical.com/rtir/ RTIR]]. End users do not have direct access to the RTIR system, but can exchange messages using e-mail. | ||
A comprehensive guide on the usage of RTIR can be found [http://www.ja.net/services/csirt/wp-content/uploads/rtir-incident-handling.pdf here] | A comprehensive guide on the usage of RTIR can be found [http://www.ja.net/services/csirt/wp-content/uploads/rtir-incident-handling.pdf here] | ||
Latest revision as of 15:48, 19 June 2012
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Incident Handling Site Checklist
A useful checklist for the main actions that should be performed by the site administrators and security teams in case of a security incident.
Incident Handling with RTIR
Incidents and follow up of all the security issues handled by the EGI-CSIRT (including the security service challenges) is done in EGI using a dedicated ticketing system called [RTIR]. End users do not have direct access to the RTIR system, but can exchange messages using e-mail. A comprehensive guide on the usage of RTIR can be found here