EGIWiki:Inspire-na3 User Support Processes
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Support services
For end users:
- List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
- List of registered trainers: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
- List of accredited trainers: on an Excel sheet at EGI.eu
- Digital library: http://library.nesc.ed.ac.uk:8080/egee
- GILDA training VO: https://gilda.ct.infn.it/
- Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
- Application (and RESPECT tool) database: http://appdb.eu-egee.org/
- MTA SZTAKI Application Porting Support Team - application page: http://www.lpds.sztaki.hu/gasuc/?m=4
- Global Grid User Support: http://www.ggus.org/
- List of Virtual Organisations of EGI: http://cic.gridops.org/
For user support teams:
- Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
- Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
Documents on User Support
- Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Describes only GGUS):